Hello and Welcome! Here we have summarized the most important information about opening hours, COVID-19, Polestore Christmas Angel competition and delivery times for you.
Our opening times
According to the current regulation of the Austrian federal government, shops are allowed to reopen from December 7th, 2020. We are therefore back for you at the following times:
Mon 7.12. closed
Tue 8.12. closed
Wed 9.12. 10-13
Thu 10.12. 10-13
Fri 11.12. 10-13 and 15-19
Sat 12.12. 10-14
After that we have until 23.12. open for you as usual (TU 10-13/15-18, WED 10-13, THU 10-13, FR 10-13/15-19, SA 10-14). From 24.12. Polestore goes into hibernation from January 6th, 2021. During this time our shop and office are closed. Orders will be accepted but will not be processed again until January 7th, 2021. We are not available at this time.
The following corona measures apply in our shop:
When entering the shop, a face mask must be worn and hands must be disinfected. Only one person is allowed in the shop at a time. So please come alone if possible. No exceptions are made, even for people from the same household. If someone is already in the shop, you have to wait until they have left the shop. Please also be considerate of others and don't take endless time when you see that someone is already waiting.
Polestore Christmas Angel Sweepstakes
As every year, the Polestore Christmas Angel will fulfill your heart's desire if you complete a task for it. Every day during the Advent season (1.12.-24.12.) we post a task on our YouTube channel in the morning. The tasks will have to be solved on Instagram. The prerequisite for participation is therefore to follow our Polestore Instagram page and preferably also our Polestore Youtube channel and to complete the respective task.
A winner will be chosen from all participants every day. You can of course take part every day and thus have 24 chances to win.
X-Pole products are excluded from the competition. Only wishes that are in stock will be fulfilled. Pre-orders for sold-out items are not possible. You can find out the current stock status directly in our online shop www.polestore.at .
We wish you a lot of fun and a nice pre-Christmas period!
As you have probably already discovered on our website, all X-Pole products currently have delivery times of up to 8 weeks. Delivery before Christmas is therefore no longer possible.
We still have a small contingent of poles for sale here on site (in store or online). The following poles are still available:
Pro Xpert Chrome 45mm
Pro Xpert stainless steel 45mm
Xpert Brass 40mm Brass
All other poles or products from X-Pole can only be shipped from mid/end of January. Orders are accepted as normal and are placed on waiting lists after receipt of payment, which are then processed according to the first come - first serve principle as soon as deliveries arrive.
All other products in our shop are in stock as usual and will be shipped immediately after receipt of payment. Except of course in the time of our hibernation. From December 24th, 2020 to January 7th, 2021 we will be closed and no packages will be sent.
If you have any questions or concerns, please contact email@example.com at any time.
The entire Polestore team wishes you a Merry Christmas and a Merry Christmas and a Happy New Year!